FAQ
Ordering
How long will it take to get my package?
We ship all orders within 24 hours (excluding Sundays). Delivery typically takes 1–5 business days within AUS.
In rare cases – such as during sales, carrier delays, or unexpected demand spikes – delivery may take a little longer. If that happens, rest assured: we’ll keep you updated every step of the way.
Do you ship internationally?
At this time, we ship exclusively within the Australia and New Zealand. By focusing solely on domestic deliveries, we’re able to uphold the highest standards of service, speed, and quality – ensuring every package arrives just as beautifully as intended.
Payment Methods
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What payment methods are accepted?
We accept all major payment methods, including Visa, Mastercard, American Express, Apple Pay, Google Pay, and Amazon Pay – so you can check out quickly and securely, whichever way you prefer.
Is buying online safe?
Absolutely. Our entire store is secured with industry-leading encryption and trusted payment gateways, so your personal and payment information is always protected. We only use verified, secure checkout partners and follow strict privacy standards – because your trust means everything to us.
Get in touch
You’re always welcome to reach out to us at info@byronsfabric.com. Our team is available every day and responds to all enquiries within 48 hours – often much sooner.
Whether it’s a question about your order, sizing, or anything else, we’re here to help and happy to assist you every step of the way.